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DESKPRO PRIVATE

The secure help desk software that enables AI for private environments

SaaS help desk platforms use public cloud AI foundation models to power their AI. For many, this is a problem for security, compliance, and data sovereignty, leaving their organizations unable to realize the benefits of AI-driven support operations.

Deskpro Private removes the gap between AI projects and help desk initiatives.

The secure help desk software that enables AI for private environments
Choose the deployment model for Deskpro

Choose the deployment model for Deskpro

that matches your security protocols, private cloud, compliance requirements, and data residency restrictions – VPC, on-prem, or sovereign cloud
Add multi-LLM flexibility

Add multi-LLM flexibility–OpenAI, Claude, Gemini, Mistral AI, Amazon Titan, or even your own private AI model

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Optionally deploy in an Amazon VPC and securely access Amazon Bedrock AI foundation models via AWS PrivateLink

Enhance the value of AI in your help desk

Enhance the value of AI in your help desk by providing brand-specific context, such as manuals, documentation, help desk tickets, web sites, etc. You name it!

Use AI worry-free with AI safety and security.

Use AI worry-free with AI safety and security.

No other help desk solution can do this!

No other help desk solution can do this!

Everyone wins! Better AI equates to happiness all around

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Agents

Fully integrated data frees humans from repetitive tasks so they can focus on solving complex problems.

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Customers

Get the answers they want faster either with or without a human agent.

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ROI

Customer and agent retention adds measurable impact to your bottom line.