IT Help Desk
Lost passwords, broken laptops, and software requests. All submitted and tracked without leaving Teams.
HR & People Ops
Onboarding questions, policy clarifications, or benefits issues can be raised from anywhere.
Facilities & Admin
From “the projector isn’t working” to “we’re out of coffee,” Teams is the easiest place to report it.
Raise tickets directly from Teams
Raise tickets directly from Teams
Create a ticket from any chat or channel. Just click, describe the issue, and submit.
Work where your team are
Work where your team are
Agents can view, respond to, and resolve tickets created inside Teams, reducing delays and improving first-response times.
Route requests in the help desk
Route requests in the help desk
Behind the scenes, Deskpro handles routing, SLAs, and workflows; keeping your support team organized and efficient.
