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Mobile Customer Support Software

Embrace mobility with a help desk mobile app

Experience superior help desk control on the go with the Deskpro mobile app. With a simple interface, powerful features, and seamless ticket management, enhance customer relationships anytime, anywhere.

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Simple Interface

Intuitive mobile design to enable efficient and effective support directly from your mobile.

Powerful Features

More than just viewing tickets. Respond, explore, and track issues from start to solution.

Mobile Apps

Utilize the core agent functionality wherever you are, available on both Android and iOS.

Optimized applications

Truly simple ticket management

Deskpro apps make it simpler for agents to use on their phone, but still provide your team with all of the tools that they need to succeed.

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Organize Help Desk Tickets

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Filter your tickets to organize your help desk and customize the appearance of the ticket list.

Quick Ticket Actions

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Need to react to support tickets quickly? Deskpro's perceptive ticket flow allows yo

Mass Actions

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Apply the same action to multiple support tickets at once with just a few flicks of the finger.

Powerful Automations

Smart automations with a few swipes

Configure powerful automations to run specific sets of actions when you interact with your help desk from mobile.And apply productivity automations directly from mobile.

Clear tickets with ease, wherever you are

In a connected world, maintaining happy customers and improving customer experience doesn't have to be linked to your location. Our fully featured mobile apps give you and your customer service team the ability to wow your customers, improving customer satisfaction, whatever the size of your screen.

Messaging Interface

Create and respond to tickets from within the help desk app in absolutely no time at all.

Reply to Tickets

Support customers by responding with ease. Tap a simple button to start writing a note or reply.

Ticket Management

Get the information you need in a flash. Effortlessly inspect and edit ticket properties in the Deskpro help desk app.

User & Organization Profiles

Boost customer relationships on the go

Build relationships on-the-go with a fully-integrated help desk CRM - accessible from the palm of your hand.
  • search
    Find your customers

    Search your whole help desk for any person, organization or conversation.

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    In-depth customer information

    View and edit customer and organization profiles directly from within the app.

  • history
    Instant history

    View the whole history of all your interactions with people and organizations.

FAQS

Have more questions about Deskpro for mobile?

Where can I download the Deskpro apps?

The Deskpro apps are free to download on the Google Play and Apple App Store.

Can I access and manage tickets from the Deskpro mobile app?

Yes, the Deskpro mobile app allows you to create, respond to, and manage tickets directly from your mobile device. Letting you stay connected with your customers and provide timely support anytime, anywhere.

Can I search for specific customers or conversations within the mobile app?

You can view customer tickets and access their ticket history on their profile from the Deskpro mobile app. Quickly find the information you need to provide personalized and efficient customer support.

Does the mobile app provide access to customer profiles and interaction history?

Yes, the Deskpro mobile app provides in-depth customer information, including the ability to view and edit customer and organization profiles. Additionally, you can access the complete history of interactions with people and organizations, allowing you to provide context-rich support on-the-go.