New Guide The Help Desk AI Maturity Journey: A Support Team’s Guide Download Now
Deskpro AI 🧠 We’ve made Deskpro AI smarter and easier to manage, with new data sources, managed connections, and flexible provider options.
Train the brain behind your help desk brilliance 🧠 The latest updates to Deskpro AI provide your team with a tireless AI teammate, helping enhance your support operations every hour of the day.
The Year in Numbers 📊 In 2024, we rolled out a variety of new features, from Deskpro AI to an enhanced Messenger, marking a year of exciting advancements.
The Month in Numbers 📊 In addition to the exciting new features in our AI Suite, this month's update also focused on refining the underlying experience of Deskpro. We invested efforts into polishing ...
September in Numbers 📊 Before we dive into the highlights, let's take a look at some stats from September:
August in Numbers 📊 We've had a monumental month, packed with exciting new features and updates.
✨ Product Spotlight ✨ Easily update the Organization on multiple tickets at once via Mass Actions. This update simplifies your workflow, saves time, and makes managing tickets smoother than ever.
May in Numbers We're wrapping up another dynamic month at Deskpro and it’s time to dive into May in Numbers.
April in Numbers This month shows a snippet of the continuous work our talented team is putting into enhancing Deskpro for you. We're hard at work behind the scenes and can't wait to share some exciti...
March in Numbers Before we get into the specifics, let's take a moment to reflect on the number of updates and enhancements we've successfully rolled out in March.
Let's take a journey through the highlights from this month at Deskpro 🚀
Keep reading as we dive into the highlights from this month in Deskpro 🚀
This edition is packed full of exciting updates to our platform. With three new time-tracking apps and a brand-new feature that standardizes your support processes, managing your workload with Deskpro...
October in Numbers This month, the development team has been focused on a host of new features that will be released throughout November. This means October has largely involved enhancements to the in...
September in Numbers This month's development stats, saw our team making over 100 changes, updates, and fixes across the product functionality.
August in Numbers As we spring forward into September, let's take a moment to reflect on the changes that have been made in the last month!
July in numbers You can get a better picture of the updates we pushed in July with our development stats.
June in numbers Check out the breakdown of this month's development stats to get a better idea of the progress our team has made.
✨ Product Spotlight ✨ Introducing the new functionality that lets you minimize your ticket reply box. This new feature makes it easier to scan ticket threads in an instant.
✨ Product Spotlight ✨ In the spotlight, this month is the Ticket Preview feature. This major update adds controls to the menu so you can apply actions quickly without even opening a ticket.
