Deskpro named a 2026 CODiE Award finalist
Deskpro is a finalist in the Best Customer Service Solution category of the CODiE Awards, a peer-reviewed B2B technology recognition program.
We’re proud to announce that Deskpro Private has been named a Finalist in the 2026 CODiE Awards in the Best Customer Service Solution category.
Deskpro Private, one of our core products, lets our customers deploy their help desk software in any private environment, whether that’s a VPC, sovereign cloud, private cloud, or on-premise in an enterprise data center or colocation facility. It also allows customers to use their own AI models, including any private LLMs their organization has deployed on-premise, to power Deskpro’s AI features.
“We built Deskpro Private to serve customer service and internal support teams in regulated industries and government agencies that want the productivity benefits that AI can bring to their help desk but need to keep their data within their organization’s security perimeter,” says Brad Murdoch, CEO of Deskpro. “Seeing Deskpro Private recognized as a finalist in the CODiE Awards’ Best Customer Service Solution category reinforces the value of private AI and flexible software deployment for the organizations with the strictest compliance and data sovereignty requirements.”
Now in its 40th year, the CODiE Awards are the technology industry's most established peer-reviewed recognition program. Finalists are selected through a rigorous evaluation process conducted by hundreds of independent industry experts including business leaders, educators, and subject matter specialists in each product category.
"The 2026 CODiE finalists represent some of the most exciting innovations we've seen in the program's 40-year history. From AI-powered education tools to enterprise platforms driving real business transformation, these products don't just push boundaries–they solve real problems for the organizations, educators, and users they serve," said Jennifer Baranowski, President, CODiE Awards.
The 2026 CODiE Award winners will be announced on July 15, 2026. You can view the full list of finalists and learn more about the program here.
About Deskpro
Deskpro is the developer of AI-driven help desk software that empowers organizations worldwide to deliver exceptional customer and employee experiences. Deskpro is available as a cloud SaaS service and can also be deployed in private environments (e.g. VPCs, regional private clouds, sovereign clouds, enterprise data centers). It can use any available AI foundation model to drive the productivity features and enables organizations with even the strictest security and compliance requirements to see genuine ROI from AI for customer service and employee support. Trusted by leading enterprises worldwide in banking, technology, financial services, healthcare systems, aerospace and defense, as well as government agencies, Deskpro is led by experts in enterprise software, customer experience, and customer support.
About the CODiE Awards
The CODiE Awards are the technology industry's most established peer-reviewed recognition program. Since 1986, the CODiE Awards have recognized the companies and products transforming the way the world learns, works, and communicates. The awards span five tracks covering startup technology, developer and AI tools, digital transformation platforms, education technology, and industry-specific solutions. For more information, visit codieawards.com.